Refund & Returns Policy​

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1. Overview

At The Spiritual Catalyst Coach (The Holistic Health & Wellbeing Company LTD) , we aim to provide exceptional service and quality products. If you are not entirely satisfied with your purchase, we're here to assist.

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2. Life Coaching, Business Coaching, and Past Life Regression Sessions

Payment and Refund Policy:

• All coaching and past life regression sessions must be paid for in advance or at the time of the session.

• These sessions are non-refundable.

• If you need to reschedule a session, please contact us at least 24 hours before your scheduled time. We will do our best to accommodate your request.

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3. Psychic and Mediumship Readings

Payment and Refund Policy:

• All readings must be paid for in advance or at the time of the reading.

• If you do not understand or cannot accept any of the information within the first 10 minutes of the reading, you are eligible for a full refund.

• If this occurs, I will ask if you want me to continue. If you choose to continue, the full payment will be required for the reading.

• I reserve the right to end the reading within the first 10 minutes. If this occurs, a full refund will be issued if paid for in advance, or no payment will be taken if paid for at the time of the reading.

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4. Academy of Mediumship Monthly Subscription Membership

Free Trial:

• We offer a one-session free trial for new members to experience our Academy of Mediumship before committing to a subscription.

Subscription Cancellation:

• You may cancel your subscription at any time.

• If you cancel, you will continue to have access to the membership benefits until the end of your current billing cycle. After that, your subscription will not renew.

• Since a free trial is available, we do not offer a money-back guarantee for the Academy of Mediumship subscription.

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5. Shop Products

Refund and Returns Policy:

• You have [number] calendar days to report a damaged item from the date you received it.

• To be eligible for a return, the item must be unused and in the same condition that you received it, with original packaging.

• A receipt or proof of purchase is required.

Non-returnable items:

• Gift cards

• Downloadable software products

• Some health and personal care items

Damaged Items:

• If you receive a damaged item, please contact us immediately at info@thespiritualcatalystcoach.co.uk with details and photos of the damage.

• We will provide instructions for returning the damaged item.

• Once we receive and inspect the item, we will notify you about the status of your refund.

• If approved, we will process a refund to your original method of payment.

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6. Shipping

• You will be responsible for paying for your own shipping costs for returning a damaged item. Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

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7. Contact Us

If you have any questions on how to return your item to us, or about our services, contact us at:

info@thespiritualcatalystcoach.co.uk

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Digital Download Policy

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Since your purchase is a digital product (intangible products, pdf downloads, resource material, and online content, etc), it is deemed “used” after download or opening, and all purchases made on www.thespiritualcatalystcoach.co.uk are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.

The Spiritual Catalyst Coach (The Holistic Health & Wellbeing Company LTD) reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

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Review of this policy

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We shall update this privacy notice from time to time as necessary.

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